The Conversational AI & Customer Experience Summit Leonardo Hotel Munich Arabellapark, München

”Conversational AI & Customer Experience Summit” is a highly anticipated 2-day networking event and the purpose of the summit is to foster a deeper understanding of how Conversational AI, which includes technologies like chatbots, virtual assistants, voice assistants, and natural language processing, can be leveraged to transform customer interactions and elevate the overall customer experience. The event provides a platform for participants to learn from industry pioneers, gain insights into successful case studies, and network with like-minded individuals who are passionate about customer-centric technology solutions.Some of the benefits of using conversational AI in customer experience include:Personalized interactions that can improve customer satisfaction and loyalty. More efficient customer service that can reduce costs for companies. Better insights into customer behavior and preferences. Increased scalability, as AI can handle a large volume of customer interactions simultaneously.This event have expert speakers from renowned companies like:

Joao Simoes – Head of Digital Care Tribe – Vodafone
Amin Jamalzedah – Head of Data Science & Analytics – Zalando
Fernando Asenjo – Project Manager, Artificial Intelligence – Allianz
Michael McTear – Emeritus Professor – Ulster University
Carlos Guilherme Frias – Digital Transformation Leader – Millennium bcp
Zahra Kolagar – NLP Data Scientist – Fraunhofer IIS
Aleksandra Brdar Turk – Director Banking Operations – Nova KBM
Jesse Lucas – Digital Product Manager – John Lewis & Partners
Sebastian Caballero – UX Research – Delivery Hero
Xuanjie LI – Product Manager Chatbot & RPA – Renault Group
Michelle Bridenbaker – Global Medical Affairs – Idorsia
Stefan Schaffer – Conversational AI Expert – DFKI
Erwin Pellemans – Product Owner Robotics & AI – Rabobank
Pankhuri Bansal – Blockchain & AI Expert – United Nations
Higor Boconcelo – Senior UX Writer – HelloFresh
Henny Steiniger – VP Customer Experience – MediaMarktSaturn
Maria Lysén Kotti – VP Customer Journey – AUTO1 Group
Marina Ashurkina – Product Manager – Generative Assistants Inc
Pablo Campos – Head of Research – AI & Neuroscience – Universidade de Vigo
Jesper Christrup Jensen – Senior Consultant – Allianz Services
Tristan Post – Lecturer for AI – Technische Universität München
Alexandra Redmann – AI Engineer – Y. digitalOlaf Steffen – Project Manager / Discovery Lead – Telefónica
Gerrit Seebeck – Product Management IT – BMW Group
Aarsh Srivastava – Co-founder – Gravitas AI
Christoph Esslinger – Co-founder & Managing Director – VUI.agency
Ali Fenwick – Professor of Organizational Behavior & Innovation – Hult International Business School
Thomas Van Berchem – PROGRAM MANAGER – KBC Group

Make your attendance at their conference necessary since the convergence of conversational AI and customer experience is an intriguing field with lots of room for innovation and expansion. Join them on 23rd & 24th November, in Munich, Germany and learn more about technologies like Digital Transformation Strategy, Customer Success, Solutions Delivery, Artificial Intelligence, Speech Applications Research, Audio Signal Processing and many more that can help in enhancing businesses.Know more : https://conversationaltechsummit.com/Registration link : https://conversationaltechsummit.com/tickets/Venue: Leonardo Hotel Munich ArabellaparkDate : 23rd & 24th November 2023